EPISODE 113

The Cost of Solving Before Understanding

Episode 113

A new website won’t save you. Neither will a new logo, a pickleball court, or a redesigned menu if you haven’t defined the problem you’re trying to solve. Are you mistaking a solution for a diagnosis?

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EPISODE TRANSCRIPTION

What we’ve found through working with dozens of clubs on a transformation is that, that conviction about a solution can mask the uncertainty that they’re not seeing.

Tucker They’re not seen the whole picture or the whole challenge in front of them sometimes. And so what I want to get into today is: when clubs skip the step of defining their actual understanding.

 

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